This Privacy Policy applies to the website and services operated by Dr. Kim Howell, PT, DPT, located at Philadelphia, PA, Pennsylvania. We provide pelvic health physical therapy services in person and via telehealth, and an AI-powered clinical assessment accessible through this website. For questions: dr.kim@soraphi.com
Assessment information. When you use the $30 clinical assessment, you provide symptom descriptions and health-related information. This is used solely to generate your personalized report and is not retained after your session expires.
Payment information. Payment processing is handled by Stripe. We do not store your card information.
Contact information. If you contact us directly, we collect your name, email address, and the contents of your message.
Usage data. Standard web analytics data — pages visited, time on site, device type. Aggregated and anonymized.
Dr. Kim Howell is a covered entity under HIPAA. Health information you share is treated in accordance with HIPAA's Privacy Rule and Security Rule. We have executed Business Associate Agreements with our key technology vendors. Assessment conversations are not permanently stored after your report is generated.
We do not sell your information. We do not share your health information with third parties except as necessary to provide the service or as required by law.
Assessment conversation data is not retained after your report is delivered. Your report is available for 30 days after generation. Payment records are retained as required for accounting compliance. Contact records are retained for 12 months.
You have the right to access, correct, or request deletion of your personal information. Email us directly — we will respond within 30 days.
We use essential cookies for functionality and analytics cookies to understand how visitors use this site. You can disable cookies in your browser settings.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy with an updated effective date.
dr.kim@soraphi.com
Philadelphia, PA, PA